Where do you ship from?
All physical orders will be shipped from The Netherlands (EU).
Do you ship internationally
Shipping is available worldwide, but please check shipping restrictions for your country regarding packages from The Netherlands!
Do you provide products with tracking?
Yes, this is included into the shipping fee for all international orders!
Voor nederlandse klanten kan het ook zonder tracking. Laat het mij even weten in de extra notities, dan neem ik contact met je op via email. Dan stuur ik de extra verzendkosten terug.
Why is the shipping so expensive for some countries?
- Due to current shipping regulations in the Netherlands, I can no longer send acrylic items in letters or bubble mailers. These must be shipped as commercial packages, which are more costly.
- Additionally, any small commercial packages are not allowed to be sent directly to the United States, so I need to ship them through a proxy service. This results in higher shipping costs.
However, if your order only includes stickers, I can ship them via regular airmail, and I’ll issue a partial refund on your shipping fee!
How long will it take to receive my order?
I aim to ship all orders within one week, unless they include pre-order items. Please note that I fulfill all orders myself, so during busy times processing may take a little longer.
Netherlands, Belgium, Germany: 1–3 business days
Other EU countries: Around 1–2 weeks
International orders: Vary widely, typically 2–12 weeks, depending on your country and customs processing times.
For U.S. customers
Due to current tariff restrictions, I’m unable to ship small commercial packages directly, which may result in longer delivery times.
Additional shipping information
- Orders shipped outside the EU may incur customs, import taxes, or other fees upon arrival in your country. These costs are not included in the order total, and I’m unfortunately not responsible for any border or customs charges.
- Once your package reaches your country, it may be transferred to your local postal service, and I have no control over delivery speed or handling. This also applies to any delays or damage during transit.
- However, if your order hasn’t arrived, or it shows up damaged, please reach out to me, I’ll do my best to help and look into the issue!
PRE-ORDERS
-
I hold the entire shipment until all items are available to be shipped. If you would like me to ship your pre-ordered items separately, please order the items you want shipped right away separately!
Changing Shipping Address
Please use the contact for with any updates to shipping address with your name, order number, and new address. I cannot change shipping addresses once an order has been shipped out!